Privacy Policy

Last updated: September 2026

Vaidhya Import Export ("we", "us", "our") respects your privacy. This policy explains how we collect, use, and protect your personal information.

1. Information We Collect

We collect information you provide directly: name, phone number, email, and message content through our contact forms. We also collect technical data (IP address, browser type, pages visited) through cookies and analytics.

2. How We Use Your Information

Your information is used to: respond to enquiries, process payments via Razorpay, provide services, send relevant updates (with consent), and improve our website.

3. Data Sharing

We do NOT sell your data. We share data only with: Razorpay (payment processing), WhatsApp (message delivery), and analytics providers (anonymised data).

4. Data Security

We use SSL encryption, secure servers, and industry-standard security practices. Payment data is handled entirely by Razorpay (PCI DSS compliant).

5. Your Rights

You can request access, correction, or deletion of your data by emailing hr@vaidhya.org. We respond within 30 days.

6. Cookies

We use essential cookies (site functionality) and analytics cookies (with your consent). See our Cookie Policy for details.

7. Contact

Privacy enquiries: hr@vaidhya.org | +91 94068 57563